Information desk and secretary’s office in Erlangen

Anlaufstellen für:

Students in ErlangenStaffStudents studying English or taking a course in EnglishInternational students (intensive courses)

Information desk

The information desk in Erlangen is the first point of contact for students: This is where students should go if they need a certificate proving they have taken a course or if they need any information, for example on placement tests,or who is the right person to contact in the various departments. This is also where UnivIS entries are kept up to date, rooms are allocated and details of courses offered by the Language Centre are recorded.

Ms Wendl and Ms Wohlleben are available at the following address to answer any questions you may have on registering for courses (Oktis) and placement tests in Erlangen:

Information desk (Erlangen) - "Infotheke"


Language Centre

Room: Room SZ 00.217
Bismarckstraße 10
91054 Erlangen

Opening times

During lecture periods

in person

Mon-Thurs 11am - 1pm
Fri closed

Online helpdesk:
Mon-Thurs 11am - 2pm
Fri 11am - 1pm

The information desk for students in Erlangen is available in person and online:

Monday Tuesday Wednesday Thursday Friday
in person
online helpdesk

If your enquiry is likely to take some time (for example collecting a certificate), please write an e-mail to arrange an appointment outside of normal opening hours.

The online helpdesk is also available during placement tests.

Clicking the green button starts a video call with our helpdesk team. If you cannot see the button, the virtual helpdesk is currently not available.


The secretary’s office at Bismarckstraße 10 is responsible for all matters relating to Language Centre staff and teaching staff and is a point of contact for the University Administration and the faculties. Please feel free to contact Ms. Bittner and Ms. Pisanidou with any queries you may have.

Main secretary’s office


Language Centre

Opening times: Mon-Thurs 9am - 4pm
Fri 9am - 3pm

Secretary’s office for English departments

The Departments of DepartmentofEnglishforAcademicandSpecialPurposesEASP and Department of English for Students of English and American Studies have their own secretary’s office. For all enquiries about English language training for students of English and American Studies or English for Academic and Special Purposes, please contact Ms de Oliveira or Ms Höfling (see contact details below).

Secretary’s office for English departments

Andreia de Oliveira / Rebecca Höfling

Language Centre
English departments / Secretary's office

Office hours: Opening hours: Monday to Friday from 10 am to 1 pm.

Secretary’s office for intensive holiday courses

The intensive holiday courses are organised by Förderverein zur Internationalisierung der Universität Erlangen-Nürnberg e.V. in conjunction with the Department of German as a Foreign Language. Please contact Ms König if you have any questions.

Secretary’s office for intensive holiday courses

Intensive holiday courses

Language Centre
Department of German as a Foreign Language

  • Nina König
    Room: Room SZ 00.212
    Bismarckstr. 10
    91054 Erlangen