Information desk and secretary’s office in Erlangen
The information desk in Erlangen is the first point of contact for students: This is where students should go if they need a certificate proving they have taken a course or if they need any information, for example on placement tests,or who is the right person to contact in the various departments. This is also where UnivIS entries are kept up to date, rooms are allocated and details of courses offered by the Language Centre are recorded.
Ms Wendl and Ms Wohlleben are available at the following address to answer any questions you may have on registering for courses (Oktis) and placement tests in Erlangen:
Information desk (Erlangen) - "Infotheke"
The information desk for students in Erlangen is available in person and online:
If your enquiry is likely to take some time (for example collecting a certificate), please write an e-mail to arrange an appointment outside of normal opening hours.
The online helpdesk is also available during placement tests.
Clicking the green button starts a video call with our helpdesk team. If you cannot see the button, the virtual helpdesk is currently not available.
The secretary’s office at Bismarckstraße 10 is responsible for all matters relating to Language Centre staff and teaching staff and is a point of contact for the University Administration and the faculties. Please feel free to contact Ms. Bittner and Ms. Pisanidou with any queries you may have.
Secretary’s office for English departments
The Departments of Department of English for Academic and Special Purposes (EASP) and Department of English for Students of English and American Studies have their own secretary’s office. For all enquiries about English language training for students of English and American Studies or English for Academic and Special Purposes, please contact Ms de Oliveira or Ms Höfling (see contact details below).
Secretary’s office for intensive holiday courses
The intensive holiday courses are organised by Förderverein zur Internationalisierung der Universität Erlangen-Nürnberg e.V. in conjunction with the Department of German as a Foreign Language. Please contact Ms König if you have any questions.